Thank you for shopping at My Movie Jackets. We are committed to ensuring your complete satisfaction with your purchase. Please review our Refund and Returns Policy outlined below to understand your rights and options in case you need to return or refund a product.

1. Returns Eligibility:

We accept returns within 30 days from the date of delivery. To be eligible for a return, the item must be unused, in its original condition, and in the original packaging. Items that are damaged, worn, or altered will not be accepted for return.

2. Initiation of Return:

To initiate a return, please follow these steps:

• Contact our Customer Service team at info@mymoviejackets.com within 30 days of receiving your order.
• Provide your order number, a description of the item you wish to return, and the reason for the return.

3. Return Shipping:

Customers are responsible for the cost of return shipping unless the item received was damaged, defective, or not as described. We recommend using a trackable shipping service to ensure your return is received.

4. Refund Process:

Once we receive your returned item and it is inspected and approved, we will initiate the refund process. Refunds will be issued to the original payment method used for the purchase. Please allow 5-7 business days for the refund to be processed and reflected in your account.

5. Exchanges:

We do not offer direct exchanges. If you wish to exchange an item, please follow the return process and place a new order for the desired item on our website.

6. Non-Returnable Items:

Certain items are non-returnable, including:

• Custom-made jackets or personalized items.
• Items that have been worn, washed, or altered.
• Clearance or final sale items.

7. Damaged or Defective Items:

If you receive a damaged or defective item, please contact our Customer Service team immediately at info@mymoviejackets.com. We will provide instructions for returning the item and will either issue a full refund or send a replacement, depending on your preference and product availability.

8. Cancellation Policy:

Orders can be canceled within 24 hours of purchase. If you wish to cancel an order, please contact us at info@mymoviejackets.com with your order number and reason for cancellation.

Please note that this policy is subject to change without prior notice. It is advisable to review our policy each time you make a purchase.

If you have any questions or concerns about our Refund and Returns Policy, please don’t hesitate to contact our Customer Service team at info@mymoviejackets.com. We are here to assist you and ensure a smooth shopping experience.

Thank you for choosing My Movie Jackets. We appreciate your business!